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10 tips when building a dashboard

Building a dashboard Building a Dashboard - In this short series of articles, we have explored the topic of business performance and looked at the dashboard approach to delivering management information for decision-making. We also looked at some of the common errors...

Common Mistakes When Building Dashboards

In the example above of a real dashboard - http://citydashboard.org/london/  we can see multiple common mistakes. First there is far too much information; second, it is crowded; third some information is pulled from sources no longer available and so an error appears,...

What Makes a Great Dashboard?

What Makes a Great Dashboard? In this article series, we are going to look at the value and use of business performance dashboards.  These are typically presented to managers in end-of-month reports. In the first article, we will look at the elements of a good...

Creating Dashboards in QuickScore and Scoreboard

Creating dashboards This article about creating dashboards uses examples for QuickScore. A quick reminder: QuickScore and Scoreboard are basically the same application. They run on the same codebase. The only difference is the terms used in the menus. QuickScore uses...

Creating Scorecards in QuickScore or Scoreboard

Creating Scorecards A quick reminder: QuickScore and Scoreboard are basically the same application. They run on the same codebase. The only difference is the terms used in the menus. QuickScore uses the Balanced Scorecard terminology so you will see words like...

QuickScore and Scoreboard

QuickScore and Scoreboard In this short series of three articles, we will be looking at some of the features of QuickScore and Scoreboard. These products can be used to automate business strategy and KPI management. Why endorse this software? As a consultancy,...

Best Questions to Boost Workplace Morale

Boost Workplace Morale Being a team leader in any industry requires being attuned to the thoughts and feelings of your staff. Individuals work on their own specific tasks, while everyone, in general, strives towards a common goal. You need to be sure everyone is on...

Cascading Scorecards to Individuals

Cascading Scorecards to Individuals In this series of articles, we have focused on the cascade element of the Balanced Scorecard process. We have begun by looking at the Tier 1 top-level or executive scorecard and the cascade process to Tier 2 divisions and...

Cascading Scorecards to Departments

Cascading Scorecards to Departments In this, the second in a series of three articles, we are looking at cascading scorecards to departments; the process that must occur throughout the organisation once the executive team has set the business strategy and defined its...

Cascading Balanced Scorecards – The Basics

Cascading Balanced Scorecards - The Basics In the next series of three articles, we will look at cascading balanced scorecards - and the typical challenges that organisations face when doing so. From strategy onwards The Balanced Scorecard process lays out nine key...

KPI Best Practices – Use The Right Tools

Using the right tools In this series of three articles, we have looked at the value and application of KPIs. In the first article, we looked at the importance of leadership buy-in. In the second, we discussed why KPIs must be aligned with strategic business objectives...

KPI Best Practices – Measure objectives, not projects

Measure objectives, not projects In the second of this series of three articles, we are looking in-depth at how to use Key Performance Indicators to measure objectives. In our first article, we looked at what a KPI is and positioned its value to the organisation as a...

KPI Best Practices: Leadership Buy-In

Leadership Buy-in In the next three articles, we will review KPI best practices and the essential steps that organisations must take to see a return from their measurement efforts. Understanding the role of KPIs But firstly, what exactly is a 'KPI' - and why is it so...

Track Marketing More Effectively

Track Marketing More Effectively In this third article in the series, we look at how to track marketing and the means of managing progress in an effective way. We have already looked at the importance of measuring KPIs as part of the broader marketing strategy, and...

Selecting a KPI Management Tool

Selecting a KPI Management Tool To manage Key Performance Indicators (KPIs) effectively you need an established KPI software solution. Some organisations have the benefit of fully integrated ERP, CRM and Finance systems, however, most do not.  For most organisations...