Are my Strategic Objectives actually Activities? One of the most common mistakes in Objective definition is to focus on activities rather than results. Objectives, like performance measures, are concerned with results. It is essential to frame objectives in...
Monthly Reporting: Two of the greatest productivity tools used in business today, large or small, are spreadsheets and PowerPoint presentations. Without doubt, these two desktop applications have changed the way we conduct business and have allowed us to analyse and...
The golden rule: Performance measures are based on objectives. A performance measure should not exist unless it is based on an objective. Without wanting to deflect attention away from performance measures, a small digression is required; what do we mean by...
What is a performance measure? In business, government and non-profit organisations we measure a multitude of things. We hope this will help improve our processes. Unfortunately, this is not often the case. Where we think we have a decent set of performance measures,...
