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Strategy Workshop

A three-session workshop based on the Intrafocus Strategic Planning Process (SPP)

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A five-day master class and certificate as a Balanced Scorecard Professional

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Let us take a look at your strategic plan to check it contains all the elements needed in a good plan


Strategy & KPI Resources

A library of resources for anyone interested in strategic planning and KPI management

Strategic Planning Process (SPP)

Our next generation Strategic Planning Process based on the Balanced Scorecard Methodology

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Spider Impact KPI Software

Intrafocus is the only EMEA authorised reseller of Spider Impact® from Spider Strategies®.

Spider Impact - Video Guides

From getting started all the way through to integrating into back-end systems.

Spider Impact - Documentation

Everything you need to know to set up Spider Impact, configure and import data

My5 KPIs - On your PC, Mac & Phone

Keep your key performance indicators to hand with the My5 KPIs universal application

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If you have any questions or need some help or guidance, you can contact us at any time.

KPI Library

KPI Library

KPI Library – We would normally advise that Key Performance Indicators (KPIs) are specific to businesses or organisations. However, There are KPIs that are so generic, between five and ten of them always get used in scorecards.

Developing KPIs

Any organisation that is looking for competitive advantage should develop its own KPI Library. These KPIs should be related to business objectives and ultimately to the organisation’s strategic priorities.

How to Develop Meaningful KPIs

KPI Library

Using Existing KPIs

If you have just started your KPI journey, then you might want to look at some existing KPIs related to your organisation or industry. We have published a few lists to get you started.

Common KPIs Listed by Sector

KPI Library



Although we have provided this KPI library, you will notice that it is very small. It contains only 20 KPIs. This is intentional. As mentioned briefly above, to gain a competitive advantage it is important to develop your own KPIs and to do the job properly.

In reality, Key Performance Indicators in isolation will not give you a competitive advantage. However, if you develop them as part of a strategic process, then they most certainly will. A strategic process will force you to think about your business objectives and put the right measures place to measure the things that will cause the business to progress.

In our series of articles, Strategy 101, you will find all of the information you require to better align your KPIs to your business and the outcomes you desire.