Strategy Workshop

A three-session workshop based on the Intrafocus Strategic Planning Process (SPP)

Balanced Scorecard Certification

A five-day master class and certificate as a Balanced Scorecard Professional

Strategic Planning Resources

If you like our free strategy resources then join the Intrafocus Academy for additional material

Strategic Plan Audit/Review

Let us take a look at your strategic plan to check it contains all the elements needed in a good plan


Strategic Planning Process (SPP)

Our next generation Strategic Planning Process based on the Balanced Scorecard Methodology

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New articles published every two weeks, join our mailing list and keep up

Free Strategy Resources

A library of resources for anyone interested in strategic planning and KPI management

Our Customers

Don’t take our word for it, see what the Intrafocus customers have to say.


KPI and Strategy Software

Intrafocus is the only EMEA authorised reseller of Spider Impact® from Spider Strategies®.

Spider Impact Video Guides

From getting started all the way through to integration to back-end systems. 

Spider Impact User Guides

A complete set of user guides. Everything you have ever wanted to know from A to Z.

Strategic Plan Generator

Use this application to guide you through creating your strategic plan – lots of examples to look at.

Contact and Help Desk

If you have any questions or need some help or guidance, you can contact us at any time.

Strategy and KPI Software

World Acclaimed KPI Software Delivered by Intrafocus


Create the very best strategic plan, share it with your teams and monitor progress easily with stylish dashboards and reports

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Spider Impact

 Intrafocus Builds Solutions

What is Spider Impact?

Spider Impact® by Spider Strategies® is a strategy and key performance management system. If you have implemented or want to implement a Balanced Scorecard, you need a tool to manage the process and data.

To be competitive you need to:

  • Structure your KPIs in a scorecard
  • Allocate ownership for Objectives
  • Aggregate your KPIs into informative dashboards
  • Create a set of linked initiatives/Projects
  • Build a set of reports that automatically update


Spider Impact provides the solution


KPI Software

KPI software is aimed at businesses and organisations that want to record and manage their KPIs effectively. It should be easy for you to set up Scorecards and not concern yourself with structure or terminology.

KPI management requires users to look at many pieces of information to allow them to make sensible decisions. It is vital that any anomalies are investigated with reference to related measures and not looked at in isolation. This is where Spider Impact can add significant value.

Any KPI software is only as good as the KPIs and objectives that are added to the system. KPIs take many forms but are usually the high-level indicators that relate to overall health. They also tend to be related to a strategic outlook; something that the organisation is aspiring to achieve. Typical KPI examples in the financial function might be Revenue and Profit. In a Customer related function, they might be Sales Volume, Customer Satisfaction or Net Promoter Value. When associated with internal processes examples might be Order Fulfilment, Rework Level or Time to Market. When looking at people you might find Employee Satisfaction or Revenue Per Employee. There are many KPIs that are ‘standard’ for any organisation. For a good starting point read Bernard Marr’s book; Key Performance Indicators, The 75 measures every manager needs to know.



3. Align

Visualise your data

Look for KPI software that has a drill-down, drill-up and for that matter drill-sideways capability. you need a scorecard function that will structure you data in any way you want. You might need to stick rigidly to a strategic methodology or you might want to modify and arrange your scorecard to suit the way you do things. We recommend Spider Impact which will give you a framework that can be tailored to provide absolute clarity. You get what you need, at all times.

Balanced Scorecard Software

Not only do you need to get clear and concise information, you must be able to link to any other part of the system in a heartbeat. a few clicks and you should be able to associated an objective to an initiative and all of its supporting documentation.

Manage your performance

Looking at your data in a spreadsheet or in a presentation is a non-starter in today’s highly competitive environment. You need to have visualisations that allow you to instantly see trends and to aggregate data elements in meaningful ways. You need to have the right information to allow you to make decisions quickly. Look for a package that creates not only stylish dashboards but row and column data reports as well.

Financial Overview Intrafocus

 You should be able to create dashboards using any of the data added to the system. This includes the metrics from your scorecards, graphs, strategy maps and images. A drag and drop interface is essential. And don’t forget – the dashboards should update automatically every time your add data to your scorecards and initiatives.

3. Align your Organisation

Sending out e-mails, documents and presentations is not the way to gain alignment. Why struggle with antiquated communication systems when you can assign ownership to objectives, KPIs and tasks in a purpose built application. You should be able to assign both owners and updaters to all of your KPIs. You should be able to set automatic reminders to ensure everything us updated on time. An alert function should be available to allow notification when things are not as they should be. All of your tracking systems should be automated so you don’t have to waste time chasing people. 

Alerts - Balanced Scorecard Software

Receiving alerts from a system is a great way to keep on top of things. There should be an alerts function for changes to key performance areas, objectives and KPIs. The alerts should be e-mailed to you and listed in the system until have taken action.

KPI Software – What else should I expect?


Stylish Dashboards

You should be able to build stylish dashboards that link objectives, KPIs and tasks. They should provide clarity and enable you to make quick decisions.


Easy to Build and Manage

The application should provide a framework that allows you to build a complete system in days not weeks. System management should be intuitive.


Import Data

Data import from any other system should be easy, point and click is ideal. Whether it is from a complex SQL CRM database or a simple spreadsheet.


Export Everything

Being paperless is great, but there will always be times when we need to export a dashboard or a full report. Multi-format export is an essential feature.


Instant Alerts

You don’t have time to go into the system every hour or every day. You need to be able to set alerts and make the system work for you.


Strategy Maps

If you are following a balanced scorecard process, the application should be able to auto-generate strategy maps and provide a drill-down to your scorecards.


Owner Accountability

We are used to assigning owners to tasks, but what about objectives and KPIs? Assigning ownership means people will be accountable and get things done.


Powerful Search

As your system grows it will become more difficult to find what you want. You should be able to tag objects and search with confidence.


Spreadsheets when Required

Dashboards and strategy maps are amazing, but sometimes you just want the raw data. You should be able to create spreadsheets when they are needed.


Mobile Enabled

A mobile-enabled application is no longer an optional extra! You need to be able to access your data wherever you are and at any time.


Nothing to Install

Why bother going to the trouble of installing and maintaining an application when the provider can do it for you. An installation is an option, not the norm.


Free Training

Free training should come as part of the package. If it doesn’t, demand that it does! any supplier will provide free training if you buy their system.

Spider Impact™ - Capterra Rating

Spider Strategies®

'Easy to use, function rich, it has completely transformed our approach'.
Click on The Capterra rating box to see more comments like this one.
Product rating: 9 based on 25 ratings

If you have any questions, please contact us via our Helpdesk

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