Intrafocus Limited
Master your Strategy with the Balanced Scorecard
Intrafocus helps you plan and track strategy with Spider Impact. Automate KPI input, strategy maps, and dashboards—say goodbye to spreadsheets and PowerPoint.
Companies across the world trust Intrafocus.
Your Success
Balanced Scorecard
& KPI Management
At Intrafocus, we help you align strategy and performance using Spider Impact and the proven Balanced Scorecard methodology. Here’s how:
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Plan with Strategy Maps – Build strategic objectives, maps, and measurable targets rooted in Balanced Scorecard (BSC) best practices.
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Automate KPI Tracking – Assign owners, schedule updates, and create real-time dashboards—no spreadsheets, no stress.
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Track Results & Initiatives – Link projects to KPIs, monitor progress, and drive better decision-making with live insights.
Intrafocus is Spider Strategies® authorised reseller of Spider Impact® for Europe, the Middle East and Africa
From Our Founder
Demystifying Strategic Planning
Strategic planning does not have to be difficult. It is true that developing a new service or product requires some creativity, but that forms as little of 5% of the activity.
The remaining 95% is planning, documentation and implementation, and that is simply a process. Our online workbooks, presentations, courses and software provide the tools to manage that process.
Balanced Scorecard
Why use the Balanced Scorecard?
Because an effective strategy demands more than ambition, it demands alignment.
The Balanced Scorecard remains one of the most effective tools for turning strategy into action. It helps you define what success looks like across financial, customer, process, and organisational dimensions—so your teams stay focused on what truly matters.
At Intrafocus, we’ve adapted the original method into a flexible, seven-step process built for modern businesses. It keeps everyone, from leadership to frontline teams, aligned with clear goals, KPIs, and priorities.
Intrafocus Services
Our Services
We are strategic planning consultants. We can provide you with a tried and tested methodology and tools to define, build and execute your strategy. We do not claim to know your business. You are the experts, not us.
We will work with you to facilitate strategy workshops and align your people and processes to your goals and key performance indicators. Take advantage of decades of experience by contacting Intrafocus today!
Strategic Plan Audit
Send us your plan. We will provide an honest audit
Strategy Workshop
Using our seven-step Balanced Scorecard approach
BSC Software
Spider Impact configured to your specification
Balanced Scorecard
Workshops, training and consultancy services
Customers
Companies across the world trust Intrafocus to deliver.
Our goal is simple: help you build a strategy that works, and equip you with the tools to see it through. From workshops to KPI software, we’ve supported organisations across sectors to turn plans into results.
But don’t just take our word for it. See what our customers have to say.
FAQ
What is the Balanced Scorecard?
The Balanced Scorecard is a strategic planning framework that helps organisations align their vision and objectives with daily operations. It looks beyond financial measures and includes customer satisfaction, internal processes, and organisational capacity (like training and culture). By employing these four perspectives, leaders can track performance holistically and ensure that every team, project, and initiative aligns with the overall strategy. It turns strategy into something measurable and actionable, not just a statement on paper.
Who is Intrafocus?
Intrafocus is a specialist strategy consultancy and the authorised EMEA reseller of Spider Impact—one of the world’s leading Balanced Scorecard software tools. We help organisations design, implement, and manage their strategy through workshops, KPI development, and tailored software solutions. Our clients range from multinational corporations to public sector bodies. We don’t just advise—you get hands-on tools, expert guidance, and ongoing support to ensure your strategy is successfully executed and continuously improved.
What industries does Intrafocus work with?
Our services are industry-agnostic. We work with organisations that need clarity, structure, and measurable results in their strategic planning. This includes healthcare providers, government departments, energy firms, logistics companies, technology providers, and financial services. Whether you’re in the public or private sector, if you need to align teams, track performance, and drive strategy through KPIs, we can help. Our process is flexible and scalable, making it suitable for organisations of all sizes.
What is Spider Impact?
Spider Impact is performance management software developed by Spider Strategies. It brings your strategy to life by transforming scorecards, strategy maps, KPIs, and initiatives into interactive dashboards that are updated in real-time. The platform replaces manual spreadsheets and PowerPoint decks with live, automated insights, making it easy to track progress, assign ownership, and make data-driven decisions. Intrafocus is the authorised EMEA reseller, and we support full setup, training, and ongoing use of the platform.
Do I need Balanced Scorecard experience?
You don’t need any prior experience. We work with organisations at every stage—whether you’re entirely new to strategic planning or looking to improve an existing framework. Our seven-step planning process guides you through every step, from defining your mission to setting KPIs and integrating software. We also provide guided workshops, online training, and access to our Academy. If you’re serious about making strategy work, we’ll provide everything you need to succeed—even if you’re starting from scratch.
Can Intrafocus help us build KPIs?
Absolutely. One of the most common challenges we help solve is turning high-level objectives into specific, measurable KPIs. We work with your teams to identify what matters, then define indicators that reflect performance and drive the right behaviours. Whether you’re measuring customer satisfaction, operational efficiency, or innovation, we ensure your KPIs are aligned with strategic goals and clearly understood across your organisation. Our approach simplifies KPI development and makes it repeatable at every level.
What support does Intrafocus offer?
Our support extends far beyond the initial engagement. We offer facilitated workshops, online courses, KPI coaching, and full Spider Impact implementation services. After setup, we stay involved to provide training, answer questions, and help refine your strategy as your business evolves. Our goal isn’t just to get you started, it’s to ensure long-term success. Whether you need technical support, process guidance, or expert insight, Intrafocus is here to back you up every step of the way.
Our Certification Partners
