Consulting

Strategy Workshop

A three-session workshop based on the Intrafocus Strategic Planning Process (SPP)

Balanced Scorecard Certification

A five-day master class and certificate as a Balanced Scorecard Professional

Strategic Planning Resources

If you like our free strategy resources then join the Intrafocus Academy for additional material

Strategic Plan Audit/Review

Let us take a look at your strategic plan to check it contains all the elements needed in a good plan

Resources

Strategic Planning Process (SPP)

Our next generation Strategic Planning Process based on the Balanced Scorecard Methodology

Blog - Intrafocus Insight

New articles published every two weeks, join our mailing list and keep up

Free Strategy Resources

A library of resources for anyone interested in strategic planning and KPI management

Our Customers

Don’t take our word for it, see what the Intrafocus customers have to say.

Software

KPI and Strategy Software

Intrafocus is the only EMEA authorised reseller of Spider Impact® from Spider Strategies®.

Spider Impact Video Guides

From getting started all the way through to integration to back-end systems. 

Spider Impact User Guides

A complete set of user guides. Everything you have ever wanted to know from A to Z.

Strategic Plan Generator

Use this application to guide you through creating your strategic plan – lots of examples to look at.

Contact and Help Desk

If you have any questions or need some help or guidance, you can contact us at any time.

Strategy Resources

Intrafocus Insight

Hundreds of articles on every strategic subject you can imagine

Selecting a KPI Management Tool

Selecting a KPI Management Tool

To manage Key Performance Indicators (KPIs) effectively you need an established KPI software solution. Some organisations have the benefit of fully integrated ERP, CRM and Finance systems, however, most do not.  For most organisations pulling together a monthly report...

What is VRIO?

What is VRIO?

What is VRIO? - When it comes to strategic analysis, structured frameworks are extremely useful for guiding your development work. We've already looked at SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) as a key strategic development tool and today...

KPI Dashboards

KPI Dashboards

KPI Dashboards - When businesses begin their strategic planning journeys, motivation is high and everyone wants to see results as soon as possible. So it's natural that there's going to be a lot of enthusiasm for your KPI dashboard. After all, that vital piece of...

A Data Driven Strategy

A Data Driven Strategy

by Clive Keyte. Data Driven Strategy - As a business leader, we know you are passionate about your strategy. In fact, your leadership team probably meets on a regular basis to share exciting ideas on how to take your business forwards for success. A Data Driven...

The Customer Voice

The Customer Voice

The Customer Voice - In this article series, we are looking at reputation management and the importance of online customer reviews (which - let's recap - boost your credibility and reputation in the market, stimulate better customer relationships and increase SEO and...

New Strategy Resource Centre

New Strategy Resource Centre

Intrafocus is delighted to announce the availability of its free Strategy Resource Centre. The new resource centre has consolidated all of the Intrafocus free strategic planning resources into a single place. Many new resources have been added. "We have always offered...

Managing Online Reviews

Managing Online Reviews

Managing Online Reviews - In this series, we're looking at online reputation management - or the strategies that businesses use to influence the way that their brands are perceived and valued online. A central aspect of reputation management involves managing online...

What is Reputation Management?

What is Reputation Management?

by Clive Keyte. What is Reputation Management? Quite simply, reputation management is a strategy used to influence the way that people (and AI systems!) perceive your brand. It's also called online reputation management (or ORM), impression management, brand...

What is Digital Transformation?

What is Digital Transformation?

Much has been made about digital transformation and its pivotal role in business today. But what exactly are we talking about when we discuss digital transformation, and what type of businesses does it actually apply to?   Digital transformation is business...

What are your post-Covid flight plans?

What are your post-Covid flight plans?

by Clive Keyte. What are your flight plans? Many industries have been hit hard by the global pandemic and its accompanying lockdown measures. In the UK, one of the biggest is the air transport industry, with holiday and business flights heavily impacted long before...

Activity-Based Costing

Activity-Based Costing

Regardless of your industry, Activity Based Costing is an important accounting methodology. In this how-to guide, we're going to look at the ABC of... ABC! Activity-Based Costing Activity-Based Costing, abbreviated simply to ABC, is a method of cost accounting that...

Evidence Based Management

Evidence Based Management

by Clive Keyte. Evidence-Based Management may have its roots in medicine. But - thanks to books such as The Intelligent Company by Bernard Marr and Evidence-Based Management by Eric Barends and Denise M. Rousseau, the approach has gained a powerful following amongst...

The Power of Feelings

The Power of Feelings

It's all too easy to consider strategy as 'dry' and purely analytical. After all, so much of the strategic process involves data interrogation, systems management and operational project delivery. But people lie at the heart of every organisation, from employees...

The Truth Can Be Painful

The Truth Can Be Painful

2020 is now behind us and businesses are firmly focused on 2021 - and beyond. Regardless of what is happening in the broader, largely uncontrollable exterior environment, it's time to get our business heads screwed on and focus on success. And that focus leads us to...

Themes or Priorities?

Themes or Priorities?

Only a few short years ago, strategic themes were very much the focus within the business environment. Organisations of all kinds discussed themes and sought to align their operational efforts around them. But today, the emphasis has moved on to strategic priorities....

The Importance of Strategic Terminology

The Importance of Strategic Terminology

Jargon, terminology, lexicon.... call it what you will! The important thing is that we ensure our employees and our external stakeholders are all on the same page when it comes to business strategy. And a key driver of having a shared understanding of what our...

Buy or Build KPI Software?

Buy or Build KPI Software?

by Clive Keyte. One of the questions that our Clients often ask as they review their strategic management process is whether they should buy or build in their KPI management software. Buy or Build KPI software? At Intrafocus, we understand where the desire to buy a...

Spider Impact is Available

Spider Impact is Available

Winchester, England. September 25th, 2020. Intrafocus is delighted to announce the availability of Spider Strategies® strategic performance management system, Spider Impact™. Spider Impact™ is a strategic performance management system, written by Spider Strategies®,...

Are you a Strategic Thinker?

Are you a Strategic Thinker?

by Clive Keyte. Are you a strategic thinker? Welcome to the third and final instalment of our mini-series on Strategic Thinking, so far we have looked at Innovation and the Blue Ocean Strategy. Today we're going to put strategic theories and models to one side for a...

Blue Ocean Strategy

Blue Ocean Strategy

by Clive Keyte. Welcome to the second in our latest series of articles on Strategic Thinking. Last time we looked at Innovation. Today, we are going to look at the Blue Ocean Strategy and a Strategy Canvas Blue Ocean Strategy The Blue Ocean strategy describes how...

Strategic Thinking – Innovation

Strategic Thinking – Innovation

by Clive Keyte Welcome to the latest in our short series of strategic business topics. In this series, we will look at strategic thinking, and focus in turn on three key areas; the first being innovation. The value of innovation A culture of innovation is vital for...

Quality Index

Quality Index

In our current series of articles, we're looking at a few well-known KPIs and focusing on each one in turn. So far we've reviewed customer satisfaction and financial KPIs, and today we're going to look at quality - and the concept of a quality index. Why you need to...

Financial KPIs

Financial KPIs

This is the second article in our series of Key Performance Indicators that all businesses need to understand, and we'll be focusing on those all-important financial KPIs. Making it personal As we said in our first topic on customer satisfaction measures, we never...

Customer Satisfaction

Customer Satisfaction

by Clive Keyte Customer Satisfaction Customer Satisfaction - In our next series of articles, we're going to look at a selection of well known KPIs and focus on each in turn. We will examine why the KPI should be included in your set. But first, let's touch on why it...