Intrafocus Insight
Search all of our published articles ↣
Quality Index
In our current series of articles, we're looking at a few well-known KPIs and focusing on each one in turn. So far we've reviewed customer satisfaction and financial KPIs, and today we're going to look at quality - and the concept of a quality index. Why you need to...
Financial KPIs
This is the second article in our series of Key Performance Indicators that all businesses need to understand, and we'll be focusing on those all-important financial KPIs. Making it personal As we said in our first topic on customer satisfaction measures, we never...
Customer Satisfaction
by Clive Keyte Customer Satisfaction Customer Satisfaction - In our next series of articles, we're going to look at a selection of well known KPIs and focus on each in turn. We will examine why the KPI should be included in your set. But first, let's touch on why it...
SpaceX – Seven Steps to Success
by Clive Keyte SpaceX On May 30th, Elon Musk's company, SpaceX successfully launched two astronauts into space with a huge degree of global interest. The commercial business already has a long line of 'firsts' to its name, and its successes have inspired business...
Coronavirus: Top 10 Survival Strategies
by Clive Keyte Coronavirus Planning Coronavirus planning: With Covid-19 restrictions remaining in place, businesses will have to respond quickly to a changing landscape. Lockdown measures of various degrees look set to remain for weeks if not months - There is the...
Business and Employee Management
by Clive Keyte As a manager of an organisation, you will naturally be focused on both business and employee management issues. From setting KPIs to holding appraisals, these twin activities will take up a sizeable chunk of your time, effort and resources. But what...
COVID-19 Working from Home
by Clive Keyte As the UK gets to grips with the reality of the COVID-19 national lockdown, it has been interesting to see the effects on daily working patterns. For example, the Intrafocus team tends to do most of its work online. Our strategy consultants are...
What is Benchmarking?
by Clive Keyte Benchmarking - We're on to the final instalment in our series about strategic planning tools. So far we have looked at useful models such as Porter's Five Forces, SWOT analysis and PESTLE analysis and looked at how businesses can employ them to create...
Porter’s Five Forces
by Clive Keyte It's time to continue our strategic planning series, as we look at the variety of tools that are available to companies when they progress their strategy. This time, we turn our attention to Porter's Five Forces. As we said before, these tools are not a...
What is Gap Analysis?
What is Gap Analysis? - In this series, we have been looking closely at strategic management and some of the tools that exist to help managers in their strategic planning and implementation. Today, we'll turn our attention to Gap analysis. As with the other tools we...
What is SWOT Analysis?
What is SWOT? - We continue our article series that looks at strategic management and some of the useful strategic tools that exist to help take their strategic processes forwards. Previously, we looked at the popular PESTLE tool. Today we will turn our attention to...
What is PESTLE?
PESTLE - In this series of articles, we are looking closely at strategic management and some of the useful tools or frameworks that organisations use to help implement and manage their business strategies. One of the best known of these tools is PESTLE. Now, it can be...
What is Strategic Management?
Welcome to our latest article series where we deep-dive into a number of linked topics on strategic management. Firstly, we'll take a look at what strategic management actually is, before moving on to look at the most commonly used strategic analysis tools: PESTLE,...
What is a KPI Dashboard?
Welcome back to our strategy refresher series for the start of 2020. After reviewing KPIs, we'll now turn out attention to the KPI dashboard. Check out our sample dashboards page What is a KPI dashboard? When you're going to the trouble of gathering, measuring and...
How to create useful KPIs
Welcome to our latest 'January refresher' article for 2020. This time we are looking at how to construct a useful KPI. We will look at how to combine your KPIs in a way that actually provides value to decision-makers and we'll touch on building a KPI dashboard - but...
7 Step Strategic Process
It's a brand new year and we're working through some strategy refreshers to help managers and decision-makers feel primed and ready to go! Recently, we looked at business plans and business scorecards. Today, we'll turn our attention to the 7 step strategic process....
What is a KPI Scorecard?
New to scorecards or looking for a refresher as you get to grips with your business strategy? Never fear - we're starting 2020 with a 'back to basics' refresher on business scorecards, and the Balanced Scorecard methodology. So grab a leftover mince pie, top up your...
Write a Business Plan
For many business owners, the prospect of writing a business plan for the first time can be a daunting one. However, with the right approach and tools, it needn't be. The trick lies in using a tried and tested process which guides you through the necessary steps....
Lead and Lag Indicators
At Intrafocus, one of the strategy topics that we find most interests our clients is lead and lag indicators. In this blog, we'll take a closer look at what these measures are, and provide some real-world examples to bring the theory to life. Review: What are lead and...
Free Shared Dashboard Function
Press Release: October 31st, United Kingdom: Free Shared Dashboard Function Intrafocus is very pleased to announce that dashboards, the mainstay of QuickScore, can be published externally free-of-charge. Whereas in the past a user license was required to view...
SPP – KPI Automation
We've come to the last article in our latest series about the Intrafocus Strategic Planning Process (SPP), which has recently been endorsed by the CPD Certification Service as a mark of its quality. Comprising seven workable steps, the methodology completes with a...
SPP – Projects and Communication
In this series of four articles, we are introducing the seven stages of the recently accredited Intrafocus Strategic Planning Process (SPP), which has been endorsed by the CPD Certification Service. After moving through values, objectives and KPI setting, it's time to...
SPP: Objective Setting and KPIs
In our introductory article, we presented the Intrafocus Strategic Planning Process (SPP), which has been endorsed by the CPD Certification Service. The seven-step methodology is designed to help organisations of all sizes and kinds to develop their strategy with...
Introducing the Intrafocus Accredited Strategic Planning Process
Accredited Strategic Planning Process - Ready to master the art of successful business strategy? Whether you are a micro-enterprise, start-up, scale-up or large blue-chip, the Intrafocus Strategic Planning Process (SPP) provides a robust methodology to guide you from...
Crown Comercial Service Supplier
Winchester, England, September 10th 2019: Intrafocus is proud to announce it is a Crown Commercial Service Supplier of QuickScore the world-acclaimed Key Performance Indicator (KPI) management software. Intrafocus is a Crown Commercial Service Supplier to the UK...