Academy

Join the Intrafocus Academy

If you like our free strategy resources then join the Intrafocus Academy for additional material

Strategy Workshop

A three-session workshop based on the Intrafocus Strategic Planning Process (SPP)

Balanced Scorecard Certification

A five-day master class and certificate as a Balanced Scorecard Professional

Strategic Plan Audit/Review

Let us take a look at your strategic plan to check it contains all the elements needed in a good plan

Resources

Strategy & KPI Resources

A library of resources for anyone interested in strategic planning and KPI management

Strategic Planning Process (SPP)

Our next generation Strategic Planning Process based on the Balanced Scorecard Methodology

Blog - Intrafocus Insight

New articles published every two weeks, join our mailing list and keep up

Our Customers

Don’t take our word for it, see what the Intrafocus customers have to say.

Software

Spider Impact KPI Software

Intrafocus is the only EMEA authorised reseller of Spider Impact® from Spider Strategies®.

Spider Impact - Video Guides

From getting started all the way through to integrating into back-end systems.

Spider Impact - Documentation

Everything you need to know to set up Spider Impact, configure and import data

My5 KPIs - On your PC, Mac & Phone

Keep your key performance indicators to hand with the My5 KPIs universal application

Contact and Help Desk

If you have any questions or need some help or guidance, you can contact us at any time.

Supply Chain

If you are looking for a good lead indicator that can predict the success or failure of your business, then take a good look at how well your supply chain performs. If the relationships with your suppliers are good, then the buying, movement, storing and selling of your products or services will also be good. This will result in customers receiving products/services on time, no excessive storage charges or maintenance of stock to meet demand or large amounts of redundant or obsolete stock that will never be moved.

A close, open relationship is required to ensure accurate forecasting and drive a just-in-time replenishment programme. Building a close, open relationship takes time and effort and the one part of the process that is often missed is supplier evaluation and benchmarking. Suppliers want to know where they stand with you. If there is a clear process in place to define what good performance is and what is not, then a supplier can respond (or suffer the consequences of not responding).

Building a set of assessment criteria need not be an onerous task and should be undertaken in collaboration with your suppliers. Once created, a quarterly assessment process will quickly provide benchmark data on your suppliers and the ability to feedback (potentially the most important aspect of the process) to your suppliers about their performance.

The key is to ensure that it is a collaborative process that involves the supplier in determining what the objectives are and therefore what metrics to apply. The assessment process should not be a means to lower supply prices; this is not a good place to start!

As a by-product, you will have created an excellent lead indicator for your overall business performance. Look at our Lead and Lag Indicator page for more infromation