Strategy Workshop

A three-session workshop based on the Intrafocus Strategic Planning Process (SPP)

Balanced Scorecard Certification

A five-day master class and certificate as a Balanced Scorecard Professional

Scorecard Training

Your strategy is almost complete, but you need to organise your KPIs into a scorecard

Strategic Plan Audit/Review

Let us take a look at your strategic plan to check it contains all the elements needed in a good plan


Blog - Intrafocus Insight

New articles published every two weeks, join our mailing list and keep up

Strategic Planning Process (SPP)

Our next generation Strategic Planning Process based on the Balanced Scorecard Methodology

Strategy Resources and e-Books

A library of resources for anyone interested in strategic planning and KPI management

Our Customers

Don’t take our word for it, see what the Intrafocus customers have to say.


Strategy and KPI Software

Intrafocus is an EMEA authorised reseller of Spider Impact™ from Spider Strategies®.

A Balanced Scorecard Approach

What should you expect from a balanced scorecard software package?

A KPI Management Approach

Visualise, manage and align your organisation with a dedicated KPI software solution

Contact and Help Desk

If you have any questions or need some help or guidance, you can contact us at any time.
7 Proven Customer Engagement Strategies

7 Proven Customer Engagement Strategies

Customer engagement strategies – In our earlier blog, we looked at customer engagement as a concept and discussed its value to the business. As a brief recap, customer engagement is defined as the process of actively building, nurturing and managing customer...
What is customer engagement?

What is customer engagement?

In an earlier ‘deep dive’ blog series, we analysed the role, strategic process and value of effective employee engagement. Now, we turn our focus to customer engagement as the other side of the coin. What exactly is customer engagement? Customer engagement...
Employee Engagement – Tools and Processes

Employee Engagement – Tools and Processes

Why tools and processes translate to great employee engagement In this final article of our series on employee engagement, we take a look at the role of tools and processes. We have talked about elements such as leadership, communication and measurement of employee...