SPIDER IMPACT® by SPIDER STRATEGIES®
Balanced
Scorecard
Software
Manage your strategy, track KPIs, and align your organisation with one powerful tool.
Spider Impact gives you real-time visibility into your strategy. Build scorecards, automate dashboards, and connect KPIs to your objectives. Trusted by companies like NATO, Philips, and Biogen.
Trusted by Strategy-Driven Organisations Worldwide
“Spider Impact, for Sun Life Financial of Canada, has greatly helped us bring together all of our company-wide Key Performance Indicators (KPI’s) into a single place. With clear ownership across each specific metric, we have been able to improve our monthly reporting of company-wide data, which is on a tight schedule. Its standard framework and ease of use has helped keep dashboards at the right level saying much more by showing much less.”
Intrafocus Solutions
Why Choose Spider Impact?
If you’re implementing the Balanced Scorecard, you need more than spreadsheets and static reports. You need a platform that brings your strategy to life, from planning to execution to insight.
Spider Impact does exactly that:
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Build Strategic Scorecards
Map out your objectives and KPIs using intuitive tools designed for strategy. -
Assign Ownership and Accountability
Align individuals—not just departments—to strategic goals and KPIs. -
Automate Dashboards and Updates
Real-time performance visibility without chasing monthly reports. -
Link Projects to Strategy
Keep initiatives aligned with goals and track progress from a single location. -
Generate Reports with One Click
Save hours every month with automated, up-to-date reports you can trust.
Features and Functionality
What you get with Spider Impact
Plan with Clarity
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Scorecards
Build structured KPI scorecards aligned to strategic goals. -
Strategy Maps
Auto-generate maps that show how objectives support outcomes. -
Owner Accountability
Assign objectives and KPIs to individuals, not just departments.
Work the Way You Want
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Spreadsheet Views
Export raw data or summary views in familiar spreadsheet formats. -
Export Everything
Download dashboards, reports, and metrics in multiple formats. -
Nothing to Install
100% web-based—no downloads, no IT headaches.
Track Performance in Real Time
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Dashboards
Visualise key results with real-time, customisable dashboards. -
Instant Alerts
Get notified when KPIs fall below target or updates are overdue. -
Mobile Enabled
Monitor performance from anywhere, on any device.
Connect and Collaborate
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Import Data Easily
Pull in updates from databases, spreadsheets, or third-party tools. -
Powerful Search
Instantly find objectives, reports, and data with advanced filters. -
Free Training Included
Access full training and support at no extra cost.
Screenshots
See Spider Impact in Action
Get a closer look at the dashboards, scorecards, strategy maps, and reports that help teams like yours align and deliver. Every view is designed to simplify strategy execution. Click through each screenshot below.
Book a demonstration today. It only takes 40 minutes!
Customer Reviews
Spider Impact Reviews and Ratings
Spider Impact consistently earns high rankings on Capterra and other software review sites. Users love its ease of use, flexibility, and visual dashboards. But most of all, they love how it brings their strategy to life.
Spider Impact™ – Capterra Rating
Product rating: 4.6 based on 27 ratings
My experience with Spider Impact has been overwhelmingly positive. The software has proven to be a valuable asset in managing data and reporting efficiently. The intuitive design, combined with powerful visualisation and control features, sets it apart from other platforms we’ve trialled. It genuinely simplifies the process of strategic planning and client reporting
The Spider Impact application continues to provide benefits to our team. It is easy to use, our records are maintained correctly, and we have the bonus of being able to create useful dashboards and reports that update automatically when the scorecard data is entered. Intrafocus has been a great supplier; they are quick to respond and eager to help.
FAQ
Frequently Asked Questions
What is Balanced Scorecard software?
Balanced Scorecard software is a tool that helps organisations align strategic objectives with measurable outcomes. It enables teams to visualise goals, track key performance indicators (KPIs), and manage projects—all in one place. By using software to support the Balanced Scorecard methodology, you can ensure consistency, assign accountability, and make faster, data-informed decisions. It replaces spreadsheets and PowerPoint decks with live dashboards and reports that automatically update.
Who uses Balanced Scorecard software?
Balanced Scorecard software is used by leadership teams, strategy professionals, and department heads across all industries. It’s particularly valuable for medium to large organisations that want to track performance against strategic goals. Whether you’re in government, healthcare, education, finance, or manufacturing, the Balanced Scorecard ensures alignment across teams and improves decision-making. Tools like Spider Impact help you manage your strategy effectively and assign ownership throughout your organisation.
Why choose Spider Impact for Balanced Scorecard management?
Spider Impact is a world-class performance management platform designed specifically to support the Balanced Scorecard approach. It provides intuitive tools to build scorecards, create strategy maps, link KPIs to objectives, and generate stunning dashboards. What sets Spider Impact apart is its ease of use, flexibility, and automation, making strategy execution seamless. With built-in alerts, free training, and mobile access, it’s everything you need to bring your strategy to life. It is the only software recommended by the Balanced Scorecard Institute
Can I link KPIs, projects, and objectives together?
Yes. Spider Impact allows you to connect strategic objectives to KPIs, initiatives (projects), and even individual tasks. This ensures complete traceability from your high-level vision down to the actions driving progress. The software supports drag-and-drop strategy maps and scorecards, so your team can see exactly how their work contributes to overall success. This alignment improves accountability and transparency across departments.
How long does it take to get started?
You can set up a working Balanced Scorecard framework in Spider Impact in just a few days—not weeks. Our team helps you get up and running quickly with best practices, templates, and free training. Because it’s cloud-based, there’s nothing to install. Most organisations start seeing results within the first 30 days. If you’re already using KPIs or strategy documents, the setup is even faster.
Is the software suitable for SMEs or only large organisations?
Spider Impact is ideal for both medium-sized enterprises and large organisations. It scales easily, so you can start small—with a single department or business unit—and expand as needed. Small and mid-sized businesses benefit from its intuitive interface and cost-effective implementation. Large enterprises appreciate its reporting automation, role-based access, and enterprise integration options. Whatever your size, Spider Impact helps you manage strategy with clarity.
What support is available if we need help?
Every Spider Impact customer receives free training and access to our support team. You can contact us by phone, email, or live chat. We also offer strategic workshops, onboarding sessions, and certification through the Intrafocus Academy. Our consultants can work with you to tailor your scorecard setup, ensuring alignment with your goals and KPIs. Whether you’re new to the Balanced Scorecard or experienced, we’re here to help every step of the way.
Book a demonstration today. It only takes 40 minutes!
Intrafocus Academy
The 7-Step Balanced Scorecard Process
Get a closer look at the dashboards, scorecards, strategy maps, and reports that help teams like yours align and deliver. Every view is designed to simplify strategy execution. Click through each below.
At Intrafocus, we don’t just offer software—we help you implement a strategic process that works. Our Seven-Step Strategic Planning Process (SPP) combines the Balanced Scorecard with modern best practices to create a flexible, iterative framework. It’s trusted by organisations worldwide—and it’s fully supported in Spider Impact. Explore the seven steps below or get certified through our online Intrafocus Academy.
Strategic Planning is a business process. It is not an ad hoc activity that takes place once a year to develop a series of goals and objectives that get shelved until they are looked at again the following year. The process has seven steps. It is iterative and has feedback loops at every stage. You can find a full explanation of the process by looking at our seven-step Strategic Planning Process (SPP). There is also an online course available that provides a certificate in Balanced Scorecard Strategic Planning.
1. Foundation
The foundation of any strategy is a good Vision statement. Next comes a statement of Purpose. Both of these are built upon an organisations’ Core Values. Any balanced scorecard software system must have the ability to record these essential items.
Typically, this will be found as part of a Strategy Map.
2. Assessment
There are many types of assessments that can be made when formulating a strategy. SWOT, Porter’s Five Forces, Value Proposition, Gap Analysis, to name a few. It is the results of the assessment that are added to a balanced scorecard software solution. The results tend to come in the form of Themes or Key Performance Areas or Strategic Priorities. All of these need to be recorded in the system.
3. Strategic Objectives
Strategic objectives lie at the heart of any strategy. Whether you are using a balanced scorecard approach or any other strategic methodology, your strategic objectives are where the rubber hits the road. It is at this point where true accountability takes place. Strategic objectives are assigned to people, individuals, not departments. Your balanced scorecard software has to be able to not only record strategic objectives but also assign them to owners who will be accountable for successful delivery.
4. Measures
The only way you can determine the success of a strategy is to measure the outcome of your objectives. Measures, often referred to as KPIs (Key Performance Indicators) are one of two items in a system that are updated frequently (the other being Initiatives/tasks). Having quick and easy access to the measures you own is essential. Spider Impact recognises measure owners and presents them with the information they need with a single click of a mouse button.
5. Projects
In the balanced scorecard process projects, sometimes referred to as initiatives, come towards the end of the planning process. This is intentional. The rationale is until you know what you are trying to achieve, your objectives, then how do you know what projects to put in place to drive your strategy forward? With Spider Impact, projects are held separately and can be linked to objectives or even measures. You have the flexibility to do what you need to do.
6. Communication
Far too many great strategies fail due to poor communication. It is not that they are bad strategies, it’s just that they are not communicated to management and staff effectively. The result is that there is little interest or buy-in. The solution is simple. Make sure that people know what they are responsible for and that everyone can see how well they are performing. You need to give them the tools to complete their tasks, so give them access to to your balanced scorecard software solution. Then they will see everything and get instant reminders when attention to an objective, KPI or task is needed.
7. Automation
Finally, don’t put your faith in spreadsheets and presentations. Yes, they are familiar tools and everyone knows how to use them. But unless you automate your strategic process, your strategy will fail. You need to align your management and staff to your strategy. To do this you need to take control. You need to make your strategy highly visible and assign ownership. You need to ensure everyone knows what they need to do and that they are held accountable. Spider Impact can help you do that. Take out a 30-day free trial of the software and make an impact today.
How Does It Fit?
What is the Balanced Scorecard?
The Balanced Scorecard (BSC) is one of the most widely used strategy frameworks in the world. Developed by Kaplan and Norton in the early 1990s, it helps organisations align day-to-day work with long-term goals by tracking performance across four key areas: Financial, Customer, Internal Processes, and Organisational Capacity.
By connecting strategic objectives to measurable outcomes, the BSC gives you a balanced view of success, beyond financials alone.
At Intrafocus, we’ve built our entire strategic planning approach around the Balanced Scorecard. It’s what powers our Seven-Step Strategic Planning Process, and it’s the foundation for how Spider Impact helps you plan, execute, and track performance.
→ Learn more in our full guide: What Is the Balanced Scorecard?
→ Explore our Strategic Planning Process
→ Or see how Spider Impact puts the BSC into action
How Spider Impact Powers Your Strategic Workflow
Plan
Define your objectives, align teams, and set KPIs that matter.
See How Planning Works…
Execute
Connect every task, KPI, and project to your strategic goals.
Explore Execution Tools…
Report
Get real-time visibility, automate updates, and make better decisions.
View Reporting Dashboard…
Spider Impact Trial
Take out a 30-day free trial today.
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