Strategy Workshop

A three-session workshop based on the Intrafocus Strategic Planning Process (SPP)

Balanced Scorecard Certification

A five-day master class and certificate as a Balanced Scorecard Professional

Scorecard Training

Your strategy is almost complete, but you need to organise your KPIs into a scorecard

Strategic Plan Audit/Review

Let us take a look at your strategic plan to check it contains all the elements needed in a good plan


Blog - Intrafocus Insight

New articles published every two weeks, join our mailing list and keep up

Strategic Planning Process (SPP)

Our next generation Strategic Planning Process based on the Balanced Scorecard Methodology

e-Books and Downloads

A library of resources for anyone interested in strategic planning and KPI management

Our Customers

Don’t take our word for it, see what the Intrafocus customers have to say.


Strategy and KPI Software

Intrafocus is an EMEA authorised reseller of Spider Impact™ from Spider Strategies®.

A Balanced Scorecard Approach

What should you expect from a balanced scorecard software package?

A KPI Management Approach

Visualise, manage and align your organisation with a dedicated KPI software solution

Contact and Help Desk

If you have any questions or need some help or guidance, you can contact us at any time.

Strategy and KPI Software

Strategy and KPI Software
Video GuidesUser Guides

Optimize Your Business Today!

Try the software free for 30-days

Intrafocus has delivered Spider Impact™ by Spider Strategies® to 100s of customers across Europe, the Middle East and Africa

HCR - Intrafocus Customer
Belize Water Services - Intrafocus

Don’t take our word for it, click on the logos above and read what our customers have to say

*We have been working with Spider Strategies®
for over 11 years and really like their product

Why buy software from Intrafocus?

– Local support and maintenance
– More than 10 years experience
– 100s of implementations
– Impartial solution provider *
– Free assessment service
– Our testimonials say it all

Clarity of purpose – what you need and when you need it.

Clarity of Purpose - Spider Impact

All of the screens presented in Spider Impact have one thing in mind – to give you what you need when you need it. No distractions, just the information you need to run your organisation.

Build Scorecards Easily

Build your scorecards quickly and easily with our intuitive interface. You don’t have to worry about the structure, we will take care of that. All you have to do is get your data into the system.

Balanced Scorecard Software

Capterra Rating - Spider Impact™

'Easy to use, function rich, it has completely transformed our approach.'

Click on The Capterra rating box to see more comments like this one.
Product rating: 9 based on 25 ratings
Reports and Briefings

Export your Reports

Working online is great, we all want to go paperless and do our bit for the planet. But every now and then a published report is the only answer.

Any screen, dashboard or initiative can be saved to a report and exported as a pixel-perfect pdf or PowerPoint presentation. Download a sample report now.

Visualise your Management Data

Spider Impact 2020

Dashboards can be created using any of the data added to the system. This includes the metrics from your scorecards, graphs, strategy maps, initiatives, tasks and images. The drag and drop interface means your dashboards can be created in minutes. And don’t forget – they will be updated automatically whenever you update your data – so no more PowerPoint!

Strategy Map - Balanced Scorecard Software

Auto-Build Strategy Maps

Once you have created a scorecard, Spider Impact can auto-build a Strategy Map for you. Simply select, move and resize coloured bubbles that represent strategic objectives. Spider Impact automatically updates the bubbles’ colours based on the latest performance data.

Track Goals Over Time

All KPIs and business objectives can be tracked over time with Spider Impact. Years of data can be viewed easily. Older data can be archived at the touch of a button.

In addition, with Spider Impact, performance thresholds can be changed and tracked as well. Bear in mind business performance goals may not be the same today as they were yesterday.

Spider Impact Historical Performance
Spreadsheets - Balanced Scorecard Software

Spreadsheet Style Reports

If you prefer to work with numbers rather than dials and graphs, Spider Impact has a point-and-click report generator. You can build as many row and column reports as you like. These can be filtered to include or exclude all of the elements that make up your scorecard.

Powerful Search Facility

Free-form search will return all of the objects you are looking for. Objects can be tagged to enable group searches. You can get to the root of any problem by viewing underlying data, analysing metric trends, and reading other people’s comments.

Search - QuickScore
Alerts - Quickscore

Useful Alert Subscriptions

Stay informed with useful alert subscriptions. Formal reviews may only be held once a month or once a quarter, it is essential to be kept informed.

Set up alerts based on immediate triggers so you will never be surprised again. These can be scores going into the red, notes being added or actual values moving outside a defined threshold. 


There is a good chance you already have a bunch of existing data in some back-end systems. Spider Impact can pull data directly from SQL databases, Oracle, via FTP and Secure FTP or from spreadsheets held in a staging area. Once the links have been set up, the updates can be scheduled to take place automatically. So there is no need to update manually!

Import Data
QuockScore Logon

Nothing To Install

Spider Impact is a browser-based application, as a result, there is no installation required. We take care of the servers, operating system and the application. We apply updates so you don’t have to worry. If you want to run Spider Impact in your own data centre, we can do that as well. We would be happy to provide you with the software.

Try our free view-only demonstration system right now, click on the image to the right and use the username sam and password smith.

Mobile Enabled

Spider Impact balanced scorecard software is fully mobile-enabled and the application has been built using a responsive platform.

This means you can use all of the application features on whatever device you like from phone to tablet to laptop to desktop.

Mobile - Balanced Scorecard Software

Free Online Training

Spider Impact is intuitive. Even so, we are very happy to provide two one-hour free online training sessions to get you started. If you prefer to do things yourself, there are multiple video guides and a comprehensive set of user guides for our Balanced Scorecard Software, from getting started to more complex integration and import. If you have a complex need, we can provide a full-day training session at your offices. For more information on Spider Impact training go to the Training pages. 

Certification Partners

Spider Strategies
Intrafocus Crown Commercial Supplier
CPD Certified
BSI Global Partner

Balanced Scorecard Software and KPI Management

Spider Impact™ is a corporate performance management software package written by Spider Strategies® and aimed at organisations that are defining and executing a strategy. With Spider Impact you can embed strategic processes such as the Balanced Scorecard. Spider Impact is a remarkable KPI Manager as well. It makes it easy for you to set up a Scorecard so you do not have to concern yourself with structure or terminology.

Where we believe the Balanced Scorecard methodology has great strengths, we recognise that many organisations have been grappling with strategy for decades and have created their own methodologies. These methodologies can provide competitive advantage so we have ensured Spider Impact can be used as a neutral-language business performance manager.  This will allow you to concentrate on strategy rather than the tool.  If you have any questions, please contact us via our Helpdesk.

“Spider Strategies is a TRADEMARK of Spider Strategies, Inc., registered in the United States Patent and Trademark Office. Registration Numbers 5,484,143 and 5,484,146.”

Spider Impact Trial

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