SaaS and the Balanced Scorecard

‘SaaS dominates the Cloud’ reveals some recent research from TechTarget.com. No real surprise there especially when you consider; a) how easy it is to purchase and use software that is utility priced and b) that the software does not need to be installed or managed by...
Should we buy or build our KPI management system?

Should we buy or build our KPI management system?

Should we buy or build our KPI management system? The management of Key Performance Indicators (KPIs) often raises the question: Should we buy an off the shelf product or should we build our own unique system?. The conviction that company information is confidential,...