Send a postcard from the future

At the start of a strategic planning project staff need to be motivated. They need to see the project as worthwhile and not just another initiative. They need to be excited and they need to feel ownership. One of the tools in the kit bag to enable this is to...

Stop chasing people for KPI data

Are you spending too much time chasing people for KPI data? Most organisations have multiple locations. If they don’t have multiple locations they almost certainly have a distributed workforce. Often staff are either on-the-road or have been given the option to...