Academy

Join the Intrafocus Academy

If you like our free strategy resources then join the Intrafocus Academy for additional material

Strategy Workshop

A three-session workshop based on the Intrafocus Strategic Planning Process (SPP)

Balanced Scorecard Certification

A five-day master class and certificate as a Balanced Scorecard Professional

Strategic Plan Audit/Review

Let us take a look at your strategic plan to check it contains all the elements needed in a good plan

Resources

Free Strategy Resources

A library of resources for anyone interested in strategic planning and KPI management

Strategic Planning Process (SPP)

Our next generation Strategic Planning Process based on the Balanced Scorecard Methodology

Blog - Intrafocus Insight

New articles published every two weeks, join our mailing list and keep up

Our Customers

Don’t take our word for it, see what the Intrafocus customers have to say.

Software

KPI and Strategy Software

Intrafocus is the only EMEA authorised reseller of Spider Impact® from Spider Strategies®.

Spider Impact Video Guides

From getting started all the way through to integration to back-end systems. 

Spider Impact User Guides

A complete set of user guides. Everything you have ever wanted to know from A to Z.

Strategic Plan Generator

Use this application to guide you through creating your strategic plan – lots of examples to look at.

Contact and Help Desk

If you have any questions or need some help or guidance, you can contact us at any time.
Financial KPIs

Financial KPIs

This is the second article in our series of Key Performance Indicators that all businesses need to understand, and we’ll be focusing on those all-important financial KPIs. Making it personal As we said in our first topic on customer satisfaction measures, we...
Customer Satisfaction

Customer Satisfaction

by Clive Keyte Customer Satisfaction Customer Satisfaction – In our next series of articles, we’re going to look at a selection of well known KPIs and focus on each in turn. We will examine why the KPI should be included in your set. But first, let’s...
What is a KPI Dashboard?

What is a KPI Dashboard?

Welcome back to our strategy refresher series for the start of 2020. After reviewing KPIs, we’ll now turn out attention to the KPI dashboard. Check out our sample dashboards page What is a KPI dashboard? When you’re going to the trouble of gathering,...
What is a KPI Scorecard?

What is a KPI Scorecard?

New to scorecards or looking for a refresher as you get to grips with your business strategy? Never fear – we’re starting 2020 with a ‘back to basics’ refresher on business scorecards, and the Balanced Scorecard methodology. So grab a leftover...
Lead and Lag Indicators

Lead and Lag Indicators

At Intrafocus, one of the strategy topics that we find most interests our clients is lead and lag indicators. In this blog, we’ll take a closer look at what these measures are, and provide some real-world examples to bring the theory to life. Review: What are...
Building an Effective Scorecard

Building an Effective Scorecard

Building an Effective Scorecard – In our previous blog, we looked at the Red, Amber, Green measurement system and established how this could add value to KPI reporting. Now, we will turn our attention to business scorecards themselves. All organisations need to...