The BSC Strategic Planning Process

The BSC Strategic Planning Process

Turning Ambition into Action Strategic planning can be exciting in theory. Big ideas, bold ambitions, and the energy of setting a new direction. But that initial momentum fades quickly. Teams return to daily work, projects run in isolation, and the grand strategy...
Your Guide to the Balanced Scorecard

Your Guide to the Balanced Scorecard

Strategy Needs a Makeover Welcome to the first article of our 10-part series on the Balanced Scorecard, your roadmap to building a strategy that actually works in 2025. You’re not alone if you’ve ever felt your strategic plan was too complex, too static,...
The Future of the Balanced Scorecard

The Future of the Balanced Scorecard

The Balanced Scorecard, introduced by Robert Kaplan and David Norton in the early 1990s, has revolutionised how organisations measure performance and implement strategy. Traditionally, businesses focused primarily on financial metrics to gauge success. However, the...
Developing a Balanced Scorecard

Developing a Balanced Scorecard

Developing a Balanced Scorecard is a powerful way to help organisations align their activities with their vision and strategy. This framework, created by Robert Kaplan and David Norton, enables businesses to monitor performance across multiple perspectives, ensuring a...
Balanced Scorecard Success Stories

Balanced Scorecard Success Stories

The Balanced Scorecard is a strategic management tool that has revolutionised how organisations plan, implement, and monitor their strategies. Developed by Robert Kaplan and David Norton in the early 1990s, it goes beyond traditional financial metrics to provide a...
The Impact of AI on the Balanced Scorecard

The Impact of AI on the Balanced Scorecard

The Impact of AI on the Balanced Scorecard. The Balanced Scorecard (BSC) is a strategic management tool that helps organisations align their activities with their vision and strategy. It measures performance across four key perspectives: Financial, Customer, Internal...