Understanding KPI Thresholds
Understanding KPI targets and thresholds Understanding KPI Targets - This week we continue our article series on Key...
How to run a strategy workshop – The event
The event Welcome to the second in our article series about running a successful strategy workshop. In the first...
How to run a strategy workshop – Preparation
In this short article series, we’ll examine the art of organising successful strategy workshops as part of your...
Strategic Process – Strategy Evaluation
Strategic Process - Strategy Evaluation Over the past four weeks, we have looked at the basics of the strategic...
Strategic Process – Strategic Objectives and KPIs
Strategic Objectives and KPIs This is the third article in our ‘back to basics’ tour of the strategic planning...
Strategic Process – Research and Analysis
Research and Analysis - In this five-week article series, we are going ‘back to basics’ to examine the organisational...
Strategic Process: Vision and Mission
Strategic Process: Vision and Mission In this article series, we will be going ‘back to basics’ and examining the five...
10 tips when building a dashboard
Building a dashboard Building a Dashboard - In this short series of articles, we have explored the topic of business...
QuickScore and Scoreboard
QuickScore and Scoreboard In this short series of three articles, we will be looking at some of the features of...
Cascading Scorecards to Individuals
Cascading Scorecards to Individuals In this series of articles, we have focused on the cascade element of the Balanced...
Cascading Scorecards to Departments
Cascading Scorecards to Departments In this, the second in a series of three articles, we are looking at cascading...
Cascading Balanced Scorecards – The Basics
Cascading Balanced Scorecards - The Basics In the next series of three articles, we will look at cascading balanced...
KPI Best Practices – Use The Right Tools
Using the right tools In this series of three articles, we have looked at the value and application of KPIs. In the...
Measure objectives, not projects
Measure objectives, not projects In the second of this series of three articles, we are looking in-depth at how to use...
KPI Best Practices: Leadership Buy-In
Leadership Buy-in In the next three articles, we will review KPI best practices and the essential steps that...
Get Real About Your Marketing Strategy
Marketing Strategy You've written your annual marketing strategy and your channel and content plan. You've primed your...
7 Proven Customer Engagement Strategies
Customer engagement strategies - In our earlier blog, we looked at customer engagement as a concept and discussed its...
What is customer engagement?
In an earlier 'deep dive' blog series, we analysed the role, strategic process and value of effective employee...
Employee Engagement – Tell a Story
Why you need to tell a story in order to engage your employees To engage your employees, you must be able to tell a...
What is a KPI?
What is a KPI? A KPI, or a Key Performance Indicator, is a measurable, quantifiable value which can be used to...
Strategic Facilitator – Why do you need one?
Why do you need a strategic facilitator? Every business leadership team needs to periodically extract themselves from...
How to Avoid Change Fatigue
How to avoid change fatigue - All businesses know that 'change is a constant' - but where it presents an endless...
Creating a High Performance Culture
Creating a High Performance Culture - Peter Drucker, the legendary management guru says that 'business culture eats...
Realistic Business Objectives
Every company needs a clearly defined set of business objectives as part of its business strategy. These objectives...
Strategy for Beginners
Strategy for Beginners - Strategy is a process just like any other process. Unfortunately this simple fact is often...