Should I use a Metric or KPI?

“What’s in a name? That which we call a rose by any name would smell as sweet”. The central quote from Shakespeare’s Romeo and Juliet that encapsulates the entire story. Juliet Capulet meets and falls in love with Romeo Montague. Their romance is doomed from the start...

What is an XmR Chart?

It easy to build an XmR Chart is a KPI Software package like Spider Impact XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a quality of an item...

Why Red Amber Green (RAG)?

A Key Performance Indicator (KPI) is meaningless unless its value can be compared to something. Without a comparison it is impossible to say if the value is good, bad or indifferent. The comparator could be a target based on previous performance or on a notional...

Supply Chain – A Good Lead Indicator

If you are looking for a good lead indicator that can predict the success or failure of your business, then take a good look at how well your supply chain performs. If the relationships with your suppliers are good, then the buying, movement, storing and selling of...

Key Performance Indicators – Book Review

Every company and organisation is unique, every company and organisation is striving to be the very best at what they do. Does this mean that the things they measure should be unique and different too? Clearly there will be some things that differ across industries...

Getting SMART about creating business objectives

Getting smart about creating business objectives – The Intrafocus guide “Developing Meaningful Performance Measures/KPIs” stresses that any metric should be based on a business objective. It seems obvious but in reality we often find ourselves measuring things...