Intrafocus Insight

Impossible Goals

“Dear Boss, our 2015 goals are impossible” – writes Liz Ryan, a regular contributor to Forbes on-line. It is a wonderful article written from the perspective of an on-the-ground employee who is once again disillusioned with the impossible...

RCREEE selects QuickScore from Intrafocus

The Regional Center for Renewable Energy and Energy Efficiency (RCREEE) has selected QuickScore from Intrafocus as its business performance management application. RCREEE were looking for a tool to help them plan, set targets and monitor...

Using a Composite Index

Any given objective may have one or more associated metrics to determine its success or failure. When an objective can be measured through a 1:1 relationship, that is one objective has one metric, then the measurement process is usually quite...

Intrafocus Sponsors The Bridge at Leicester

The Bridge at Leicester is a voluntary organisation providing services to the homeless. This includes the provision of food and clothing and a two-day drop in centre. They serve over 300 meals every week, provide emergency clothes and bedding...

Do You Need a Strategy Director?

Ask any Board of Directors if they need a Strategy Director and more often than not the answer will be no. They will quickly point out that Strategy is everyone’s job, it is not something that should be considered a bolt-on. They will point...

How to deal with change

The weather in the United Kingdom has been extremely mild for this time of year. We have had the warmest September since records began and what is shaping up to be the mildest October. It is only in the last couple of days the signs of autumn...

Do things in the right order!

How many times have you started a strategic planning session with a ‘brain-storm’ to think up a bunch of projects that will form the basis of a three to five year plan? How many times have you been asked by the executive to come up with a...

Take Control of Your KPIs

We like to measure things. In business we are very familiar with the phrase “You can’t manage what you can’t measure”. Interestingly this phase is often wrongly attributed to W. E. Demming, ironically, what he actually said was “It is wrong...

5 Reasons to Automate KPI Management

Businesses usually review progress through monthly reporting. Within a typical monthly report will be a set of slides and/or spreadsheets that purport to contain all of the information required to make decisions for the following month(s)....

Should I use a Metric or KPI?

“What’s in a name? That which we call a rose by any name would smell as sweet”. The central quote from Shakespeare’s Romeo and Juliet that encapsulates the entire story. Juliet Capulet meets and falls in love with Romeo Montague. Their romance...

Intrafocus Showcased in the Guardian Online

The following article appearing in the Guardian Online last week: "Intrafocus specialises in on-line software so our PR and marketing approach focuses on the on-line community. For us this has always been a golden rule: target PR and marketing towards the area of...

What are Performance Thresholds?

A Key Performance Indicator has limited value unless it can be compared to something. There may be some value as a record of change over time; however, unless it is known what sort of change is required, even this has little value. A KPI without a comparator can be...

What is an XmR Chart?

XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a quality of an item produced (or a batch of items). For example the quality of a ball bearing....