Join the Intrafocus Academy

If you like our free strategy resources then join the Intrafocus Academy for additional material

Strategy Workshop

A three-session workshop based on the Intrafocus Strategic Planning Process (SPP)

Balanced Scorecard Certification

A five-day master class and certificate as a Balanced Scorecard Professional

Strategic Plan Audit/Review

Let us take a look at your strategic plan to check it contains all the elements needed in a good plan


Strategy & KPI Resources

A library of resources for anyone interested in strategic planning and KPI management

Strategic Planning Process (SPP)

Our next generation Strategic Planning Process based on the Balanced Scorecard Methodology

Blog - Intrafocus Insight

New articles published every two weeks, join our mailing list and keep up

Our Customers

Don’t take our word for it, see what the Intrafocus customers have to say.


Spider Impact KPI Software

Intrafocus is the only EMEA authorised reseller of Spider Impact® from Spider Strategies®.

Spider Impact - Video Guides

From getting started all the way through to integrating into back-end systems.

Spider Impact - Documentation

Everything you need to know to set up Spider Impact, configure and import data

My5 KPIs - On your PC, Mac & Phone

Keep your key performance indicators to hand with the My5 KPIs universal application

Contact and Help Desk

If you have any questions or need some help or guidance, you can contact us at any time.

KPI Library – Return on Investment

Return on Investment


The efficiency of an investment based upon the ratio of money lost/gained relative to the total capital investment over a given time frame/project. Return on investment must be considered in association with an appropriate time frame, some projects may yield short term returns while others require a longer-term view with expected “payouts” lagging behind the initial capital expenditure but continuing for several years thereafter. The return on investment may be calculated on completion of a project or over a specific part of a project to inform progress on rate of return. This information may be used to understand how a particular project or company is performing, or to inform investment decisions prior to committing capital to a project/company.


(Gain from the investment – the cost of investment) divided by cost of investment.


Increased Market Awareness – through the provision of a new website e.g. calculation made after I year: (Gain from the investment of £50,000 – costs of investment £32,000) divided by cost of investment £32,000 = 0.56 0.56 x 100 = 56% ROI over 1 year.