How consistent is your monthly reporting?

Monthly Reporting: Two of the greatest productivity tools in used in business today, large or small, are spreadsheets and PowerPoint presentations. Without doubt these two desktop applications have changed the way we conduct business and have allowed us to analyse and...

Performance Measures – Part 3

Performance Measures – Part 3 : A Key Performance Indicator (KPI) needs to be clearly defined, rated in terms of importance and calculated and assigned ownership. This week we will look at calculation and assigning ownership. The measure needs to be calculated...

Performance Measures – Part 1

Performance Measures – Part 1: There are three key activities that need to occur when identifying a performance measure/KPIs: The measure needs to be clearly described (and based on an objective) The measure needs to be rated in terms of importance The measure...

Performance Measures – Part 2

Performance Measures – Part 2: A Key Performance Indicator (KPI) needs to be clearly defined, rated in terms of importance and assigned ownership. This week we will look at deciding how important a KPI is. Time and effort should be put into rating performance...

What is a Performance Measure?

What is a performance measure? In business, government and non-profit organisations we measure a multitude of things. We hope this will help improve our processes. Unfortunately, this is not often the case. Where we think we have a decent set of performance measures,...