Intrafocus Insight

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KPI Overview

KPI Overview In this latest article series, we are going to take an in-depth look at the ins and outs of Key Performance Indicators, commonly abbreviated to KPIs. We'll begin with a KPI overview and explore their context within organisations, before moving on to a...

How to run a strategy workshop: Post-event

Post Event In this final article of our strategy workshop series, we look closely at perhaps the most important stage of all – Post Event: the transference of the workshop outputs into usable, ready, business-as-usual processes. Why is this so key? Most business...

How to run a strategy workshop – The event

The event Welcome to the second in our article series about running a successful strategy workshop. In the first article we looked at the preparation stage and now we move on to the event itself. The agenda We recommended that the strategic development process chosen...

How to run a strategy workshop – Preparation

In this short article series, we’ll examine the art of organising successful strategy workshops as part of your organisational strategy development. We’ll begin by identifying the necessary preparation, review the event success factors and lastly, define the necessary...

Strategic Process – Strategy Evaluation

Strategic Process - Strategy Evaluation Over the past four weeks, we have looked at the basics of the strategic process and worked through four of the five main steps required for a successful strategy, taking us right up to the implementation. Now we turn our focus...

Strategic Process – Implementation

Strategy Implementation In this article series, we've been looking at the strategic process and going 'back to basics' on the different steps involved in creating and delivering a successful organisational strategy. After defining, researching and planning, we now...

Strategic Process – Strategic Objectives and KPIs

Strategic Objectives and KPIs This is the third article in our ‘back to basics’ tour of the strategic planning process. Previously we have looked at vision/mission definition and the research and analysis stage. Now we move on to the formulation of strategic...

Strategic Process – Research and Analysis

Research and Analysis - In this five-week article series, we are going ‘back to basics’ to examine the organisational strategic process in detail. Last week we looked at vision and mission. Research and Analysis This is the data-driven, number-crunching phase of the...

Strategic Process: Vision and Mission

Strategic Process: Vision and Mission In this article series, we will be going ‘back to basics’ and examining the five different elements of the organisational strategic process. These elements – at their most basic – are vision, mission and goal setting, research and...

10 tips when building a dashboard

Building a dashboard Building a Dashboard - In this short series of articles, we have explored the topic of business performance and looked at the dashboard approach to delivering management information for decision-making. We also looked at some of the common errors...

Common Mistakes When Building Dashboards

In the example above of a real dashboard - http://citydashboard.org/london/  we can see multiple common mistakes. First there is far too much information; second, it is crowded; third some information is pulled from sources no longer available and so an error appears,...

What Makes a Great Dashboard?

What Makes a Great Dashboard? In this article series, we are going to look at the value and use of business performance dashboards.  These are typically presented to managers in end-of-month reports. In the first article, we will look at the elements of a good...

QuickScore and Scoreboard

QuickScore and Scoreboard In this short series of three articles, we will be looking at some of the features of QuickScore and Scoreboard. These products can be used to automate business strategy and KPI management. Why endorse this software? As a consultancy,...

Best Questions to Boost Workplace Morale

Boost Workplace Morale Being a team leader in any industry requires being attuned to the thoughts and feelings of your staff. Individuals work on their own specific tasks, while everyone, in general, strives towards a common goal. You need to be sure everyone is on...

Cascading Scorecards to Individuals

Cascading Scorecards to Individuals In this series of articles, we have focused on the cascade element of the Balanced Scorecard process. We have begun by looking at the Tier 1 top-level or executive scorecard and the cascade process to Tier 2 divisions and...

Cascading Scorecards to Departments

Cascading Scorecards to Departments In this, the second in a series of three articles, we are looking at cascading scorecards to departments; the process that must occur throughout the organisation once the executive team has set the business strategy and defined its...

Cascading Balanced Scorecards – The Basics

Cascading Balanced Scorecards - The Basics In the next series of three articles, we will look at cascading balanced scorecards - and the typical challenges that organisations face when doing so. From strategy onwards The Balanced Scorecard process lays out nine key...

KPI Best Practices – Use The Right Tools

Using the right tools In this series of three articles, we have looked at the value and application of KPIs. In the first article, we looked at the importance of leadership buy-in. In the second, we discussed why KPIs must be aligned with strategic business objectives...

KPI Best Practices – Measure objectives, not projects

Measure objectives, not projects In the second of this series of three articles, we are looking in-depth at how to use Key Performance Indicators to measure objectives. In our first article, we looked at what a KPI is and positioned its value to the organisation as a...

KPI Best Practices: Leadership Buy-In

Leadership Buy-in In the next three articles, we will review KPI best practices and the essential steps that organisations must take to see a return from their measurement efforts. Understanding the role of KPIs But firstly, what exactly is a 'KPI' - and why is it so...

Track Marketing More Effectively

Track Marketing More Effectively In this third article in the series, we look at how to track marketing and the means of managing progress in an effective way. We have already looked at the importance of measuring KPIs as part of the broader marketing strategy, and...

Selecting a KPI Management Tool

Selecting a KPI Management Tool To manage Key Performance Indicators (KPIs) effectively you need an established KPI software solution. Some organisations have the benefit of fully integrated ERP, CRM and Finance systems, however, most do not.  For most organisations...

7 Marketing KPIs every Manager Should Know

Marketing KPIs vs Realistic Goals In this article series, we consider effective marketing management and the role of measurement. In the first post, we looked at how many marketing teams still operate without a robust measurement framework in place and the opportunity...