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Intrafocus InsightArticles submitted by our members for our members.
Strategic Process: Vision and Mission
Strategic Process: Vision and Mission In this article series, we will be going ‘back to basics’ and examining the five...
10 tips when building a dashboard
Building a dashboard Building a Dashboard - In this short series of articles, we have explored the topic of business...
Common Mistakes When Building Dashboards
In the example above of a real dashboard - http://citydashboard.org/london/ we can see multiple common mistakes....
What Makes a Great Dashboard?
What Makes a Great Dashboard? In this article series, we are going to look at the value and use of business...
Creating Dashboards in QuickScore and Scoreboard
Creating dashboards This article about creating dashboards uses examples for QuickScore. A quick reminder: QuickScore...
Creating Scorecards in QuickScore or Scoreboard
Creating Scorecards 2020 UPDATE: QuickScore and Scoreboard are now Spider Impact A quick reminder: QuickScore and...
QuickScore and Scoreboard
QuickScore and Scoreboard In this short series of three articles, we will be looking at some of the features of...
Best Questions to Boost Workplace Morale
Boost Workplace Morale Being a team leader in any industry requires being attuned to the thoughts and feelings of your...
Cascading Scorecards to Individuals
Cascading Scorecards to Individuals In this series of articles, we have focused on the cascade element of the Balanced...
Cascading Scorecards to Departments
Cascading Scorecards to Departments In this, the second in a series of three articles, we are looking at cascading...
Cascading Balanced Scorecards – The Basics
Cascading Balanced Scorecards - The Basics In the next series of three articles, we will look at cascading balanced...
KPI Best Practices – Use The Right Tools
Using the right tools In this series of three articles, we have looked at the value and application of KPIs. In the...
Measure objectives, not projects
Measure objectives, not projects In the second of this series of three articles, we are looking in-depth at how to use...
KPI Best Practices: Leadership Buy-In
Leadership Buy-in In the next three articles, we will review KPI best practices and the essential steps that...
Track Marketing More Effectively
Track Marketing More Effectively In this third article in the series, we look at how to track marketing and the means...
7 Marketing KPIs every Manager Should Know
Marketing KPIs vs Realistic Goals In this article series, we consider effective marketing management and the role of...
Get Real About Your Marketing Strategy
Marketing Strategy You've written your annual marketing strategy and your channel and content plan. You've primed your...
Measuring Customer Engagement
Measuring Customer Engagement In this third and final instalment in our customer engagement blog series, we turn our...
7 Proven Customer Engagement Strategies
Customer engagement strategies - In our earlier blog, we looked at customer engagement as a concept and discussed its...
What is customer engagement?
In an earlier 'deep dive' blog series, we analysed the role, strategic process and value of effective employee...
Employee Engagement – Tools and Processes
Why tools and processes translate to great employee engagement In this final article of our series on employee...
How to Measure Employee Engagement
What does good employee engagement look like? How can you measure employee engagement - In this blog series on...
Employee Engagement – Tell a Story
Why you need to tell a story in order to engage your employees To engage your employees, you must be able to tell a...
Employee Engagement – Great Leadership
Why leadership will make and break employee engagement In the bid to create a highly engaged workforce, it is all too...
Employee Engagement – Why Does it Matter?
Are your employees engaged and why does it even matter? Over the next five weeks, we're going to take a 'deep dive'...